Introduction
Your privacy is important to us. Epoch Research Institute India Pvt Ltd or Its subsidiaries (Epoch Research Institute Inc) and affiliates ("Epoch Research Institute" or "we"), are providing this Privacy Statement to describe our online information collection practices and explain the choices you can make about the way your personal information is collected and used.
We do not sell, rent or loan any identifiable information regarding our customers to any third party. Only in the circumstances described within this Privacy Policy would we share your information with any third party.
Any questions regarding Epoch Research Institute privacy policy should be directed to the Data Controller at or alternatively see the section Contact us.
Scope of this Privacy Statement
This Privacy Statement applies to information we collect when you visit this website and our other websites and mobile apps that we operate and that reference this Privacy Statement (collectively, the “Websites”). We may also collect information from you in other ways, including information collected during Direct Call, Technical Support Contacts, on registration forms, in person (e.g., business cards), and from third parties. If we provide a separate or supplemental notice when we collect personal information from you, that notice will control to the extent of any conflict.
The information Epoch Research Institute may collect about you includes:
- Contact information such as your name, postal address, telephone number and email address.
- Information about your professional interests and experiences with our products or services.
- Business and marketing information that helps us provide our services to you, including your contact, language and marketing preferences.
- Transaction information, including purchase history, order and contract information, delivery and technical support details, and payment and billing information.
- Technical information, such as details about your device, your browser, how you use our website, including what pages of our websites you visit and when, and IP addresses.
- Security data used for authentication and fraud prevention.
- We use IP addresses to help us administer the site, to collect broad demographic information for aggregate use and to track your engagement with us.
- Data recorded by the website that allows us to recognize you and your preferred settings. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers help facility.
How We Collect Data
- Through enquiry, registration, surveys, and other online/offline forms.
- As part of an ongoing sales & marketing process.
- While providing online, consultation, live chat, technical support or product information.
- Through the process of maintaining and upgrading our products.
- Through our mobile applications (some of which may be managed by third parties on behalf of Epoch Research Institute).
- Through your participation in surveys, contests and promotions.
- Through your use of social connectors and Epoch Research Institute-affiliated social networking areas, including interactions with us on third-party social media platforms.
- We may use it to send you our newsletter, where this is requested by you and track your engagement with us, including through our website, articles and newsletters;
- The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site
- Through your interest in Epoch Research Institute ads placed on third-party sites.
- Through using statistical analysis or other automated means to make inferences about your interest in particular EPOCH RESEARCH INSTITUTE products and services.
- In certain cases we may use your personal information to send you information on our other products and services. In such a case you will be offered the option to opt in/out.
Personal information or other data we collect online may also be combined with information you provide to us through other channels such as product registration, call centres, or in conjunction with events such as trade shows, training seminars, contests and promotions, and conferences. Where permitted by applicable law, other information gathered from social media platforms and other published sources may be added to the data you provide.
What we do with Data
Epoch Research Institute will not collect any personal information about individuals except as set out in this privacy policy.
Examples of the types of personal information we will collect are: name, company, postal address, email address, phone number, and birthdate etc. details of website and product usage and product commentary. Any personal information we collect from this website will be used in accordance with the Data Protection Act and other applicable laws.
The details we collect will be used:
- To respond to any enquiries you have made. And to keep records of who has contacted us.
- In certain cases we may use your personal information to send you information on our other products and services. In such a case you will be offered the option to opt in/out.
- We may use it to send you our newsletter, where this is requested by you and track your engagement with us, including through our website, articles and newsletters;
- To fulfil subscription requests and orders for product or services made online and to provide other information you request.
- To provide customer support and communicate with you about your orders, purchases or accounts with us, requests, questions, and comments.
- To inform you about important news, our new products and services, marketing events, road shows, product updates, technical support issues, events and special offers we think you may be interested in.
- To make the Websites easier for you to use, such as by identifying you across platforms or devices for a consistent user experience, and customizing content and advertising relevant to your interests through analytics and profiling technology.
- To facilitate the use of certain features of the Websites, including collaborative forums and online communication channels like Epoch Research Institute blog should you wish to use them.
- To protect the security and integrity of Epoch Research Institute Websites, systems, servers and other technical assets.
- To prevent and detect fraud or other prohibited or illegal activity.
- To contact you for customer satisfaction surveys or other market research activities.
- To process your registration for online and in-person events hosted by Epoch Research Institute or our business partners.
- To promote our products and services on our Websites and third-party websites including through paid ads.
- To operate, evaluate, and improve our business (including developing new products and services; managing our communications; and performing accounting, auditing, billing, reconciliation and collection activities).
- To meet legal requirements, or as required by a judicial process or a government request, and to establish, exercise, or defend a legal claim.
- To comply with industry standards and our policies.
In addition, we analyse our web services such as browser session page views, registrations, demos, downloads, and email responses in aggregate and sometimes at the individual level in order to improve the quality of those offerings and to better tailor our marketing to our customers' needs. We may also use statistical analysis to accomplish the purposes listed above, including to better understand your marketing preferences and tailor our offerings to you.
How We Share Your Information
We will not sell, rent or lease to others your personal information. There are, however, situations in which we may share the personal information we collect online with other parties. These may include disclosures that we make:
- To EPOCH RESEARCH INSTITUTE subsidiaries and affiliates as necessary to accomplish the purposes described above.
- To our vendors, subcontractors, processors, and other business partners for purposes related to those described above, and who have agreed to abide by our privacy and data-security requirements.
- At your direction or with your consent, such as when you choose to make your personal information available to participants in blogs, social media pages and other online/offline communication channels.
- To companies other than EPOCH RESEARCH INSTITUTE entities in connection with a sale or transfer of all or part of our business or assets.
- In response to valid legal process, including from law enforcement or other governmental agencies.
- As we otherwise believe is necessary to protect our rights or property, including the security and integrity of the Websites.
Our Commitment to Data Security
Epoch Research Institute takes care to guard the security of your information. We use physical, technical and organizational measures that are reasonably designed to protect personal information against accidental or unlawful destruction, loss, or alteration; unauthorized disclosure or access; and against all other unlawful forms of processing. Although no information security system is impenetrable, EPOCH RESEARCH INSTITUTE maintains a comprehensive information security program that is proportionate to the risks associated with the processing. We use enhanced security measures when processing any sensitive information, such as by employing encryption technology when collecting or transferring payment card information.
External Links
Links to third-party websites from our Websites are provided solely as a convenience to you. If you use these links, you will leave this site. We have not reviewed these third-party sites and do not control them. EPOCH RESEARCH INSTITUTE is not responsible for any of these sites, their content, or their privacy policies, and they are not subject to this Privacy Statement. EPOCH RESEARCH INSTITUTE does not endorse or make any representations about them or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to our Websites, we encourage you to check their privacy policies and terms of use before providing your personal information to them.
Our Worldwide Practices
EPOCH RESEARCH INSTITUTE is a global corporation with subsidiaries and affiliates and business partners in many countries, and with technical systems that cross borders. EPOCH RESEARCH INSTITUTE may share your personal information among EPOCH RESEARCH INSTITUTE affiliate entities. EPOCH RESEARCH INSTITUTE has taken measures to ensure that all information is transferred among our affiliate entities in compliance with applicable law. Personal information collected on our site may be transferred across state and country borders and stored or processed in the United States or any other country in which EPOCH RESEARCH INSTITUTE or its subsidiaries, affiliates, or business units maintain facilities for the purposes of data consolidation, storage, and simplified customer information management. EPOCH RESEARCH INSTITUTE may also transfer your personal data to our subcontractors, vendors, or business partners in the United States and other countries who perform services on our behalf. By using the Websites, you consent to any such transfer of information outside of your country of residence or the country where the data was collected. EPOCH RESEARCH INSTITUTE and our subsidiaries, affiliates, and business units will handle your information collected on our site in a consistent manner, as described here, even if the laws in some countries may provide less protection. For more information about practices specific to your jurisdiction, please visit the local privacy statements linked on this page.
Changes to This Statement
If there are updates to the terms of this Privacy Statement, we will post those changes here and update the revision date in this document so that you will always know what information we collect online, how we use it, and what choices you have. Your continued use of the Websites following the posting of changes to this Privacy Statement means you accept those changes.
Your Acceptance of These Terms
By using the Websites, you accept and agree to the terms of this Privacy Statement.
How to Contact Us
India
Epoch Research Institute India Pvt Ltd.
407 Ashwamegh House,
CG Road Ahmedabad 380058
USA
EPOCH RESEARCH INSTITUTE Inc.
33 Wood Ave S, #600
Iselin, NJ 08830
ATTN: Legal Division / Privacy Officer
Revised July 14, 2018
